TrueUp Pricing
Clear pricing for real work. No fluff. No hidden math.
TrueUp helps skilled professionals solve problems remotely, avoid unnecessary site visits, and keep a clear record of what was done.
| Feature | Free Recorded Expert Help $0 / month | Remote Assist Solo, private, paid $15 / month | Remote Assist Plus High volume $25 / month | Team Assist Small businesses $300 / month |
|---|---|---|---|---|
| Live video calls | ✓ | ✓ | ✓ | ✓ |
| Automatic recording | ✓ | ✓ | ✓ | ✓ |
| Call transcript | ✓ | ✓ | ✓ | ✓ |
| Remote help calls / month | Limited | 30 | 60 | Unlimited |
| Private recordings | TrueUp branding | ✓ | ✓ | ✓ |
| Shareable recap for customers | — | ✓ | ✓ | ✓ |
| Priority processing | — | — | ✓ | ✓ |
| AI step-by-step instruction summary | — | — | ✓ | ✓ |
| Saved clips by problem type | — | — | ✓ | ✓ |
| Team members | — | — | — | Up to 10 |
| Shared team library | — | — | — | ✓ |
| Admin dashboard | — | — | — | ✓ |
| Company branding | — | — | — | ✓ |
| Add-ons | — | — | — | $10 / person / month |
| Best for | Try remote help with no commitment | Mechanics, technicians, solo pros | High call volume, repeated fixes | Service shops, field teams |
Why remote help makes sense
A single site visit often costs $100–$300 in time, fuel, and scheduling. One remote call can confirm whether a visit is necessary, walk someone through a simple fix, prevent repeat callbacks, and leave a clear record. TrueUp usually pays for itself after one avoided visit.
Questions?
Start free. See how often remote help replaces visits. Upgrade when it makes sense. Expert time matters. TrueUp helps you treat it that way.